Little Grass Shack sells only quality items a lot of which are hand-made and so some items may not look exactly as seen on our website.
We take extra care in packing items as some are fragile, but if your item arrives damaged please contact us within 24hrs of receipt. Please include pictures of the damaged item(s) and the packaging and also your mobile number. We will arrange a direct replacement.
Please refer to section 13 of our General Terms & Conditions for our full Cancellation and Returns policy.